Purina guarantees outstanding quality and taste. If for any reason you’re not satisfied, simply let Purina know why. Please contact Purina directly at (800) 778-7462 within 60 days of date on receipt for assistance. Or, feel free to mail your original purchase receipt with the price circled, a brief explanation of why you were dissatisfied with our products, the "Best If Used By" date box from the package, along with your name and street address (P.O. Box not accepted) to: Purina, Office of Consumer Affairs, P.O Box 2530, Largo, FL 33779